Richmond upon Thames, London
Carpet Cleaning in Richmond
From period houses near Richmond Green to riverside flats and family homes in Kew and East Sheen, we deep clean carpets, sofas and rugs across Richmond upon Thames. Each job is looked at on its own merits, agitated rather than just sprayed, and rinsed with hot water extraction at 120°C.
Business Excellence Award 2026, ThreeBest Rated
SME News UK Enterprise Awards 2026
Best of Oxshott
Woolsafe approved
Trusted Trader
Fully insured
A careful clean for Richmond's carpets and furniture
Richmond homes vary a great deal, and so do the carpets in them. A Georgian or Victorian house near the centre might have a good wool carpet on the stairs and an antique rug in the sitting room. A riverside flat is more likely to have hard wearing synthetic carpet throughout, and the family houses in East Sheen, Kew and North Sheen tend to have lounges and stairs that see a lot of feet, paws and spills. We clean all of them, for homeowners, tenants, landlords and letting agents.
Before any work starts, we look at the carpet type, how heavily soiled it is and what stains need attention, then choose the method to suit. Surrey Hills Cleaning is Woolsafe approved, with a Woolsafe Registered Inspector, so natural fibres are in trained hands, and we are fully insured.
Why we agitate before we extract
A lot of carpet cleaning amounts to spraying solution onto the pile and sucking it straight back out. It brightens the surface for a week or two, then the carpet looks flat again because the dirt underneath has not moved. We work differently. Each carpet is pre-vacuumed, pre-sprayed with a conditioning solution and spot treated, then the solution is agitated into the fibres with a brush so it reaches the soil bonded to them.
Only then do we rinse, using hot water extraction at 120°C on our Power-Flex Storm 800psi machine. The heat and pressure flush out the loosened dirt and the cleaning solution together, and kill dust mites and bacteria in the pile. The fibres are groomed afterwards for an even finish. Removing the abrasive grit also cuts the wear on the carpet, so it lasts longer. Stain treatment and deodoriser are included as standard, and our products, free from harsh or caustic chemicals, are safe around children and pets.
Carpet cleaning prices
- Any room (bedroom, lounge, dining room)£45
- Stairs and landing£45
- 2-bed house with stairs and landing£170
- 3-bed house with stairs and landing£215
- Rugs, depending on sizefrom £50
- Armchair£45
All jobs have a minimum charge of £110, as we bring and set up the full equipment for every visit.
Prefer to talk it through?
Call John for honest advice and a quick quote.
How long it takes, and how long it takes to dry
A typical three-bedroom home takes around two to four hours to clean, depending on how many rooms are being done and how much attention the stains need. We will give you a good idea of timings when you book.
Carpets are usually dry within a few hours, depending on the thickness of the pile, the weather and how well the room is ventilated. We bring a turbo dryer fan where it will help. Before you put furniture back, make sure the carpet is completely dry. Afterwards, a soil protector or Scotchgard helps the carpet resist new stains and stay cleaner for longer.
Upholstery, mattresses and rugs
We clean sofas, armchairs, dining chairs, upholstered headboards and mattresses, and every piece is inspected first. Durable synthetics clean well with hot water extraction. Velvet, wool, silk and other natural fabrics may need a lower moisture or specialist method, and we adjust accordingly so the finish is protected. We clean leather sofas too.
Pet odours and everyday smells are treated at the source in the fibres rather than masked, with deodoriser as standard. Sofa prices include every cushion front and back, plus the whole base. For rugs, including wool, Persian and other hand knotted pieces, we check the fibre and dye stability before any wet cleaning, and use a low moisture method for delicate rugs. See our upholstery cleaning page for more detail.
End of tenancy and deep cleans
Richmond has a busy lettings market, and we help tenants, landlords and agents get properties ready for handover. The carpets, sofas, mattresses and hard floors are our specialist part of the job, and our team can add a deep clean of the rest of the property: kitchens including the oven, bathrooms and limescale, bedrooms, living areas and hallways, internal cupboards, skirting boards and the hidden corners that get missed. Homeowners book the same kind of deep clean after building work or before guests arrive.
There is no set price for an end of tenancy clean, because every property is different. We visit first, then give you a clear quote.
Why Richmond customers choose us
We are a local, owner run business based in Oxshott, and most of our work comes from repeat customers and recommendations. We are rated 5.0 from 360 Google reviews, and in 2026 we were named Best Carpet and Upholstery in Surrey in the SME News UK Enterprise Awards. We also hold the ThreeBest Rated Business Excellence Award 2026 and Trusted Trader status, and we are Woolsafe approved as a Registered Inspector and Associate Member.
Prices are clear and published: £45 a room, £45 for stairs and landing, and sofas from £110 for a two-seater with every cushion and the base included. There are no hidden charges, and if you are not 100 per cent satisfied with any part of the clean, we come back and re-do it. We guarantee you will love the results.
Before we arrive
It helps if you move smaller items, ornaments and anything valuable or fragile off the floor before we arrive. You do not need to shift beds, wardrobes or heavy sofas: we work around large furniture and use protective pads where they are needed, so nothing marks the damp carpet. If there are particular stains, pet accidents or worn areas, tell us when you book so we can plan for them.
To get a quote, call John on 07584 551 784, send a message on WhatsApp or request a call-back. We will ask a few questions about the property and what needs cleaning, then give you a clear, no-obligation price. We work Monday to Saturday, 8am to 5:30pm, and the diary often fills up ahead.
The difference
What a proper clean does for your home
Fewer allergens
Steam extraction at 120°C kills dust mites and bacteria in carpets, sofas and mattresses.
Longer lasting carpets
Grit at the base of the pile cuts the fibres every time it is walked on. Getting it out slows the wear down.
Better looking rooms
Colour comes back, traffic lanes fade and the pile feels softer underfoot.
Honest advice
We tell you before we start if a mark is unlikely to come out, and re-clean if you are not 100 per cent satisfied.
Services in Richmond
Our cleaning services in Richmond
Carpet cleaning in Richmond
£45 per room
Upholstery cleaning in Richmond
From £110 for a two-seater
Rug cleaning in Richmond
From £50, depending on size
Mattress cleaning in Richmond
Single from £40, double £55
Amtico cleaning in Richmond
From £110 per room
End of tenancy cleaning in Richmond
Ask for a quote
As standard
What every Richmond clean includes
The same thorough routine on every carpet, rug and sofa, with no surprise extras.
1Assessment of fibre and soiling
2Thorough pre-vacuum
3Conditioning pre-spray
4Individual spot treatment
5Brush agitation into the fibres
6Hot water extraction at 120°C
7Stain treatment and deodoriser
8Grooming for an even finish
9Turbo dryer fan if needed
Real results
Recent cleans from our diary
Photos from our own jobs around Surrey.
Hallway carpet, finished
Rug, half way through the clean
Hallway and stairs, finished
Where we clean around Richmond
We cover Richmond town centre, Richmond Hill, Ham and Petersham, along with Kew, North Sheen, East Sheen, Mortlake, Barnes and St Margarets. Further out we also clean in Twickenham, Teddington, Hampton Wick, Kingston upon Thames, Isleworth, Brentford and Chiswick. Give John a call to confirm your street.
Reviews
Rated 5.0 from 360 Google reviews
Customer Reviews
Had a full end of tenancy clean carried out by Surrey Hills Cleaning, and the team worked wonders! John and his team of girls were fantastic. They have left the house spotless, considering the state of the property, and have completely transformed it....They are all a breath of fresh air and a very professional team. You can also see that John takes great pride in his company and the work they do. Excellent work from start to finish. Highly recommend Surrey Hills Cleaning!
We had our five-seater corner sofa cleaned today by John from Surrey Hills Cleaning. It was very grubby, but John has restored it back to how it looked when we first purchased it!Great customer service from start to finish. John is a polite and wel...l-mannered gentleman, and we are really pleased with the results. We will definitely be recommending him to friends and family. Thank you, John, for a great job!
Ive been using Surrey Hills cleaning for my sofa and childrens mattresses as you can imagine they often get stained.. they always do a fantastic job of removing stains and bringing my sofas back to brand new.. I will always keep their number handy in... case of any accidents! 5 stars
Fantastic cleaning service from Surrey Hills Cleaning, very thorough, attention to detail is unmatched. Would definitely recommend!
We had John from Surrey Hills Cleaning come out today to carry out a restoration of our Amtico flooring and carpets, and I honestly cannot praise him highly enough. From the moment he arrived, his professionalism was evident. You can tell straight aw...ay that John takes immense pride in his work and that his business genuinely means a lot to him. The care, attention to detail and passion he puts into what he does really shine through. The results have been absolutely incredible, particularly the Amtico flooring. I am genuinely amazed at how well it has come up. I was actually considering ripping the flooring up and replacing it, but after seeing what John has achieved, I’m so glad I gave him the opportunity to restore it first. The transformation has been fantastic! It’s refreshing to find someone who takes such pride in their work and genuinely cares about delivering the best possible results for their customers. As my son would say, John is definitely the GOAT in this business! Thank you, John, for an outstanding service. We will absolutely be using Surrey Hills Cleaning again and would highly recommend you to anyone looking for professional carpet cleaning and hard floor restoration. A true professional who clearly knows his trade. Well done, sir! We look forward to using your services again. K.S👏
We’ve just had our carpets and sofas cleaned throughout the house, and the difference is amazing!We recently moved to the Cobham area and our carpets and sofas were in a pretty bad state, so they definitely needed some attention. We like to support... local businesses, and after finding Surrey Hills Cleaning, we decided to give them a try.They definitely deserve their five-star rating. John was really professional, and you can tell straight away that he takes a lot of pride in his work. Everything was done to a really high standard, and the results were even better than we expected.I also liked being able to see examples of John’s work on social media before booking. It gave us an idea of what to expect, and he certainly didn’t disappoint.We’re really happy with the results and wouldn’t hesitate to recommend Surrey Hills Cleaning to anyone needing their carpets or upholstery cleaned.The only advice I’d give is to book early! I had to wait nearly a month and a half to get booked in . great for him but not so great for me! It just shows how busy he is.Brilliant job, . Thank you!
John is an absolute pleasure to deal with. He’s friendly, approachable, and professional, which instantly puts you at ease. He takes the time to listen, is respectful of your home, and clearly takes real pride in his work.The carpet and sofa cleani...ng was outstanding, both came up looking fresh, spotless, and like new again. The attention to detail was excellent, and everything was left clean, tidy, and smelling great.It’s rare to find someone who combines a positive attitude with such a high standard of service. I’d highly recommend to anyone looking for reliable, high quality carpet and upholstery cleaning.
⭐⭐⭐⭐⭐Absolutely fantastic service from Surrey Hills Cleaning! I’ve used them several times now and I’m always amazed at the results. My carpets are left looking fresh, spotless and beautifully presented, with even stubborn stains brought back to li...fe. The attention to detail and pride taken in the work really shows.Professional, reliable and genuinely caring about their customers. I’ve waited for them to be available because I simply wouldn’t trust anyone else with my carpets.10/10 every time highly recommended! ❤️
⭐⭐⭐⭐⭐I can’t recommend john from Surrey Hills Cleaning highly enough! From start to finish, the service was absolutely brilliant. You can really see how much pride he takes in his work, and the results speak for themselves. The carpets and upholste...ry came up looking fantastic stains that I honestly thought would never come out were massively improved, and everything was left looking fresh, clean and beautifully presented. He’s clearly extremely experienced, professional and takes his time to make sure the job is done properly rather than rushing through it. It’s rare to find someone who genuinely cares about the quality of their work. Fantastic job once again. I’m extremely happy with the results and wouldn’t hesitate to recommend Surrey Hills Cleaning to anyone looking for someone who is excellent at what they do. 👏🏼🧼✨
can’t recommend Surrey Hills Cleaning highly enough. I waited a long time for you to be able to come back and clean for me because I genuinely wouldn’t have wanted anyone else. Your attention to detail and the standard of your work is always perfect ...and it’s honestly great to see you back doing what you do best. The difference you’ve made is incredible, especially with the carpets. Some of the stains looked like they were never going to come out, but somehow you’ve managed to work your magic again and get them looking so much better. You can really see the care and pride you put into your work, and that’s what makes your service so special. More importantly, I’m just really glad to see you back and hear that you’re on the mend. After everything you’ve been through, it’s lovely to see you getting back on your feet and doing what you enjoy. I sincerely hope your recovery continues and that you make a full and speedy recovery. Thank you for all your hard work, dedication and for always doing such an amazing job. You’re one of those people where you know you’re getting the very best, and I wouldn’t hesitate to recommend Surrey Hills Cleaning to anyone.It’s genuinely great to have you back. ❤️
Exceptional customer service from start to finish! John was professional, polite and takes real pride in his work and rightfully so - he did a brilliant job! You can’t go wrong with Surrey Hills Cleaning - highly recommend!
Wonderful job on our Amtico flooring looks amazing will definitely use again
Get your free, no-obligation quote
Tell us what needs cleaning and we will get back to you with a quote.
FAQs
Richmond carpet cleaning FAQs
How much is carpet cleaning in Richmond?
We charge £45 per room (bedroom, lounge or dining room) and £45 for stairs and landing. A 2-bed house with stairs and landing is £170, and a 3-bed is £215. Rugs are from £50 depending on size. The minimum charge for any job is £110, which covers bringing and setting up the equipment.
How long does carpet cleaning take in a typical Richmond home?
Around two to four hours for a three-bedroom home, depending on the number of rooms and the stains involved. We will give you an idea of timings when you book.
How long will my carpets take to dry?
Usually within a few hours, depending on the pile, the weather and ventilation. We use a turbo dryer fan if needed.
Can you clean wool carpets and antique rugs?
Yes. We are Woolsafe approved, with a Woolsafe Registered Inspector. We check the fibre and dyes first and adjust the products and method, using a low moisture clean on delicate rugs.
Can upholstery cleaning get rid of pet smells?
Yes, in most cases. We treat the odour at its source in the fibres, and steam extraction at 120°C kills the bacteria that often cause lingering smells. Deodoriser is included as standard.
Do I need to move the furniture first?
Please move small items, valuables and anything fragile. We work around large furniture and use protective pads where needed.
Do you cover Kew and East Sheen?
Yes. We clean across Kew, North Sheen, East Sheen, Mortlake and Barnes, as well as nearby Twickenham and Kingston.
Nearby areas